FAQ on how to use Hyperion thru Citrix

Please use this page after the Citrix Receiver is installed on your desktop.   The UITS department and your local IT administrator support will install the Citrix Receiver on your local desktop on March 14th.  

  1. How do I log on to Hyperion via Citrix?
  2. How do I OPEN a Hyperion document (.bqy)  that is on a NETWORK drive?
    1. Method 1, Entering a drive letter in URL prompt
    2. Method 2, IE8 menu bar File-Open-Browse
  3. How do I OPEN a Hyperion document (.bqy) from my local desktop folder?
  4. How do I IMPORT files from a Network drive into my Hyperion document?
  5. How do I EXPORT files?
    1. …to a LOCAL desktop drive?
    2. …to a NETWORK drive?

About the images on this page, if any images appear too small or the reader needs to zoom, please, just mouse over the image and click once.   The image will open up in the browser screen and all the details will be very clear.   If you need to zoom in, press “<ctrl>+” .   If you need to pan out, press “<ctrl>-” .   After viewing, click the browser back button to return to the spot you left from on this page.


1. How do I log on to Hyperion via Citrix?

To access Hyperion, you must first log on to Citrix.   The Citrix “Receiver” is required and should already be installed on your desktop.   If you encounter any errors while logging on to Citrix, please call your local IT support team or the UITS Help Desk at 860-486-4357.   

Open up Internet Explorer, Google Chrome, or FireFox, and navigate to http:\\citrix.uconn.edu. You will be presented with the Citrix log on screen.   Enter your NetID and password and click “Log On”.    

Enter your NetID and password

Advice:

Don’t make desktop shortcuts to the citrix.uconn.edu.   You can create favorites once you are logged into Hyperion.

The Citrix XenApp screen will open with the “Applications” tab selected and the screen will look something like the picture below.  Now, click the Hyperion IE8 icon.

howto4

 

 

A small window may appear labeled “Opening launch.ica” in the window title bar.  Click the radio button for “Open with  – Citrix (default)”.   Also, click the checkbox for “Do this automatically …” .

howto5

Click on OK and Hyperion will start to open up. A status window in the lower right of your screen will open.   

howto6

Then, the Hyperion log on window will open.  30 seconds may pass before the log on window opens.  During this 30 second time period, you may see 2 gray icons appear on your computer desktop taskbar.   The gray icons will appear and then disappear once the Hyperion log on window opens.  Refer to this following picture to see what the icons appear like. 

Desktop2GrayIcons1

At this log on window, enter your NetID and PW.  

howto8

 and then Hyperion should open…

 
howto9
Back to Top


IMPORTANT NOTE:    Although not required, you are encouraged to transfer all of your desktop or locally saved Hyperion query documents (.BQY files) and data files to your P: drive .  The P: drive is backed up and recoverable by the UITS storage group.   We want to ensure your work is preserved and the UITS storage group will do that.  

Back to Top


2. How do I OPEN a Hyperion document(.bqy) that is on a NETWORK drive?

Two(2) methods can be used to open a Hyperion document from a network drive.   One method uses entering a drive letter in the URL prompt and the other uses the IE8 menu bar File-Open-Browse.  

2.1 Method 1, Entering a drive letter in URL prompt:  

At the top of the Citrix session window, in the URL prompt, type in the drive letter, press the Enter key, and then browse to and select your .BQY file to open.   Refer to the example below for opening a document on a network drive via the URL prompt.

Enter the Drive Letter
Enter the Drive Letter
Browse to and Select the .bqy file
Browse to and Select the .bqy file

Back to Top

2.2 Method 2, IE8 menu bar File-Open-Browse:

Just under the Internet Explorer URL entry, the Menu Bar is visible. The Menu Bar contains tabs “File”, “Edit”, “View”, “Favorites”, “Tools”, and “Help”.   First, click on “File”, then click on “Open”, and then click on the “Browse” button. Again, the Internet Explorer browser menu bar is not the Hyperion menu bar. Refer to the pictures below for navigating to the file browse screen and finding a file to open.

MBarFileOpen

MBarBrowse

MBarBrowseFolders2

Back to Top


3. How do I OPEN a Hyperion document(.bqy) from my LOCAL desktop folder?

To open a Hyperion document from your local My Documents folder, click on the “FILE” menu tab on the browser toolbar above the Hyperion toolbar. Then click on “Open”, then click on “Browse”, expand the folder tree until you find “Computer” and NOT “Libraries”. Under “Computer”, expand “Local Disk (C:”, expand “Users”, expand “yournetid.UCONN”, and then browse and select your document.

Refer to the example screen snapshots below for opening a document in your My Documents folder.

Browser File Open
Browser File Open
Browse to drive P:
Browse to drive P:
Select the file on the P: drive
Select the file on the P: drive
Document name appears here.
Document name appears here. Click OK.

Back to Top


4. How do I IMPORT files from a NETWORK drive into my Hyperion document?

From an open document(.bqy), to import files from your P: drive or any other network drive, go to your open Citrix Hyperion session and open a document.  Now, click on File, the Import Data, and then click From File. Browse to your drive of choice and select the file you wish to import.

Refer to the example screen snapshots below for importing data files into a query document (.BQY) on a P: or network drive.

File, Import Data, From File
File, Import Data,From File

and presented with….

Document Query Import File Browse

Now, select the file.

FileImportSelect1

 

Back to Top


5.How do I EXPORT files?

5.1…to a LOCAL desktop drive?

Refer to the following examples.

ExportResultsToFile

ExportsResultsToFileSection

ExportResultsToFileLocalDrive

ExportResultsToFileLocalDriveUsers

ExportResultsToFileLocalDriveMine

ExportResultsToFileLocalDriveDocs

Back to Top

5.2.…to a NETWORK drive?

Refer to the following examples.

ExportResultsToFile

ExportsResultsToFileSection

ExportResultsToFileNetworkDrive

ExportResultsToFileNetworkDriveFolder

Back to Top



If you have any questions or need assistance, please call the UITS Help Desk 860-486-4357, Mike Long 860-486-1352, or Terrence McBrien 860-486-5953

Last updated Feburary 06, 2014.